Terms & Conditions

These Terms and Conditions (hereinafter referred to as "Terms", "Agreement" or "T&Cs") constitute a legally binding agreement between you, the registered user (referred to as "you", "your", "Player" or "User"), and y111 (referred to as "y111", "we", "us" or "our"), the operator of the online gaming platform accessible at https://y111.cam (the "Platform" or "Website").

By accessing, browsing, registering on or using the y111 Platform in any capacity, you acknowledge that you have read, understood and agree to be bound by these Terms in their entirety, together with any additional policies incorporated by reference, including the Privacy Policy and Responsible Gambling Policy.

If you do not agree with any part of these Terms, you must immediately cease using the Platform. Continued use of y111 following any amendment to these Terms constitutes your acceptance of the revised Terms.

For the purposes of these Terms, the following definitions apply:

• "Account" means the individual registered user account created by a Player on the y111 Platform.
• "Balance" means the total funds held in a Player's Account at any given time, denominated in PKR (Pakistani Rupee) or as otherwise displayed in the cashier.
• "Bonus Funds" means any promotional credits, free spins value, or matched deposit amounts awarded to a Player's Account under a promotional offer, which are subject to specific wagering requirements before withdrawal.
• "Cashier" means the section of the Platform through which Players initiate deposits, withdrawals and payment method management.
• "KYC" means Know Your Customer — the process by which y111 verifies the identity and eligibility of a Player, which may include submission of government-issued identification (such as CNIC), proof of address and payment method verification.
• "Platform" means the y111 website, mobile interface and all associated gaming services accessible at https://y111.cam.
• "Real Money Funds" means funds deposited by a Player using real monetary value, as distinct from Bonus Funds.
• "Wagering Requirement" (also "rollover" or "playthrough") means the number of times a Player must wager the value of a bonus (or bonus plus deposit, depending on the applicable promotion terms) before associated winnings become eligible for withdrawal.
• "Prohibited Jurisdiction" means any country, territory or region from which Players are not permitted to register or use the Platform, as determined by the operator's licensing and legal obligations.

To be eligible to register and use the y111 Platform, you must satisfy all of the following conditions at the time of registration and at all times during your use of the Platform:

• You must be a natural person of at least 18 years of age, or the higher minimum age prescribed by the laws of your jurisdiction or the operator's licensing jurisdiction, whichever is greater.
• You must have full legal capacity to enter into a binding agreement and to use the Platform under the laws applicable to you.
• You must not be accessing the Platform from a Prohibited Jurisdiction.
• You must not be a current or former employee, contractor, director or agent of y111, nor an immediate family member of such a person.
• You must not have been previously excluded or self-excluded from the Platform or from any other gambling platform under a self-exclusion scheme that remains active.
• You must provide accurate, complete and truthful information during registration and throughout your use of the Platform. Any material misrepresentation entitles y111 to immediately close your Account.

By registering, you represent and warrant that you meet all eligibility criteria set out in this section. y111 is not responsible for any loss or damage arising from a Player's use of the Platform in breach of eligibility requirements.

4.1 Single Account Policy. Each Player is permitted to hold only one (1) Account on the y111 Platform. The creation of multiple Accounts by the same individual, whether using the same or different personal details, constitutes a material breach of these Terms. y111 reserves the right to close all duplicate Accounts and to forfeit any balances held therein.

4.2 Accurate Information. You are required to provide complete and accurate personal information during the registration process, including your full legal name, date of birth, email address and any other details requested. You must keep this information current throughout your use of the Platform.

4.3 Account Credentials. You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. y111 will not be liable for any loss resulting from unauthorised access to your Account arising from your failure to maintain credential security.

4.4 Suspected Unauthorised Access. If you suspect that your Account has been accessed without your authorisation, or that your credentials have been compromised, you must contact y111 support immediately at [email protected] (plain text — not a clickable link). y111 will investigate and may temporarily suspend your Account pending the outcome of that investigation.

4.5 Account Transfers Prohibited. Accounts are personal and non-transferable. You may not sell, gift, transfer or assign your Account or any credits, funds or bonuses within it to any other person.

5.1 Deposits. All deposits must be made using payment methods accepted by the y111 Cashier at the time of transaction. Available methods may vary and are subject to change. y111 references familiar Pakistani payment methods for user context — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — however, the availability of any specific method must always be verified in the Cashier. No endorsement of gambling transactions by these providers is implied or guaranteed.

5.2 Deposit Limits. Minimum and maximum deposit amounts are displayed in the Cashier and may vary by payment method. y111 reserves the right to amend these limits at any time with or without notice, subject to regulatory and technical constraints.

5.3 Withdrawals. Withdrawal requests are subject to: (a) successful completion of KYC verification; (b) satisfaction of any applicable bonus wagering requirements; (c) account standing in good order; and (d) the availability of the chosen payout method in the Cashier.

5.4 Identity Matching. The name on any bank account, mobile wallet or payment method used for withdrawal must exactly match the registered name on your y111 Account. Requests where the identity does not match will be declined pending rectification.

5.5 Processing Times. y111 makes no guarantee of specific withdrawal processing timelines. Processing windows depend on the operator's internal review procedures, the payment provider and external banking or network systems. No guaranteed payout times are stated or implied.

5.6 Currencies. Account balances and transactions are primarily displayed in PKR (Pakistani Rupee). Where cryptocurrency deposits are available, the PKR-equivalent value is determined at the time of the transaction and is subject to exchange-rate volatility.

6.1 Eligibility. All promotional offers displayed on the y111 Platform are subject to individual promotion-specific terms and conditions. A Player must satisfy all stated eligibility criteria to qualify for a bonus. General eligibility includes: account in good standing, minimum age verified and no active self-exclusion.

6.2 Wagering Requirements. Bonus Funds are subject to wagering requirements before they may be withdrawn. The applicable multiplier (e.g., 20×, 30× or 35×), the calculation basis (bonus only or bonus plus deposit), eligible games and time limits are stated in the individual promotion terms at the time the offer is presented.

6.3 Withdrawal Prior to Completion. If a Player requests a withdrawal before satisfying the wagering requirement on an active bonus, y111 reserves the right to deduct any remaining Bonus Funds and associated bonus-generated winnings from the withdrawal amount in accordance with the applicable promotion terms.

6.4 Bonus Abuse. y111 monitors for patterns consistent with bonus exploitation, including but not limited to: low-risk hedging strategies, systematic exploitation of promotions across multiple accounts, and bet-through using excluded game types. Where abuse is detected, y111 reserves the right to cancel the bonus, void associated winnings and suspend or close the Account.

6.5 Promotional Figures. Bonus amounts displayed on the Platform (e.g., "up to PKR 25,000") represent maximum potential offer values under stated conditions. Actual bonus amounts depend on the deposit amount, payment method and promotional eligibility at the time of opt-in. These figures are illustrative examples unless confirmed as a live promotion in the Cashier at the time of deposit.

6.6 Expiry. All bonuses have an expiry period. Bonus Funds and associated winnings that have not been used or met wagering requirements within the stated period will be automatically removed from the Account.

7.1 Game Rules. Each game and sports market available on the y111 Platform is governed by its own set of rules, which are accessible within the game or market interface. Players are responsible for familiarising themselves with these rules before wagering.

7.2 Accepted Bets. A bet or wager is accepted only when the Platform has confirmed the transaction with a bet reference number or confirmation screen. Bets placed but not confirmed due to connectivity issues, technical errors or system timeouts may not be considered valid.

7.3 Errors and Malfunctions. In the event of a system malfunction, software error or game fault that affects gameplay or bet settlement, y111 reserves the right to void the affected bets and return the wager amounts to the Player's Account. No other compensation will be due in respect of malfunctions.

7.4 Minimum and Maximum Stake Limits. Minimum and maximum stake amounts apply to all games and betting markets. These limits are displayed within the relevant game or market and may be adjusted by y111 at any time.

7.5 Unsettled Events. For live and in-play sports markets, odds and market availability may change in real time. y111 does not guarantee that a specific market, odds level or in-play option will remain available for the duration of an event.

The following conduct is strictly prohibited on the y111 Platform. Engaging in any of the following may result in immediate Account suspension, permanent closure, forfeiture of funds and, where applicable, referral to relevant legal or law-enforcement authorities:

• Creating more than one Account on the Platform (multiple account creation).
• Providing false, inaccurate or misleading information at registration or during KYC verification.
• Using automated software, bots, scripts or artificial intelligence tools to interact with the Platform or gain an unfair advantage.
• Colluding with other Players to manipulate game outcomes or exploit promotional structures.
• Engaging in any form of fraud, money laundering or financial crime in connection with the Platform.
• Chargebacks or reversal of deposits made in respect of genuine gambling losses.
• Accessing the Platform from a Prohibited Jurisdiction.
• Using the Platform while under the minimum eligible age.
• Exploiting technical vulnerabilities, software bugs or pricing errors on the Platform.
• Threatening, abusing or harassing y111 staff or other users through any communication channel.

9.1 Verification Requirements. y111 is required to verify the identity of its users as part of its Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under the licensing framework applicable to the operator. You may be required to provide:

• A copy of a valid government-issued photo identity document (e.g., Pakistani CNIC — Computerised National Identity Card).
• Proof of your residential address (e.g., a recent utility bill or bank statement).
• Proof of the payment method(s) used for deposits (e.g., a screenshot of your Easypaisa or JazzCash account showing your registered name).
• Source of funds documentation if requested by the compliance team.

9.2 Timing of Verification. KYC verification may be requested at any point during your use of the Platform — at registration, prior to first withdrawal, upon reaching certain transaction thresholds, or at any time y111 deems it necessary to satisfy its compliance obligations.

9.3 Consequences of Non-Compliance. Failure to provide satisfactory KYC documentation within a reasonable timeframe may result in Account suspension and the withholding of any requested withdrawal until the verification process is completed satisfactorily.

9.4 Data Use. KYC documentation is processed and retained in accordance with y111's Privacy Policy. Data is used solely for identity verification and compliance purposes and is not sold to third parties.

y111 is committed to promoting responsible gambling and providing tools that help Players stay in control of their gaming activity. The following tools are available to all registered Players via the account settings dashboard:

• Deposit Limits: Set daily, weekly or monthly limits on the amount you can deposit into your Account.
• Loss Limits: Set a cap on the net losses you are willing to incur within a defined period.
• Session Time Reminders: Receive alerts after a defined period of continuous gameplay.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Platform. Self-exclusion requests are processed promptly and cannot be reversed during the elected exclusion period.
• Reality Checks: Periodic pop-ups during gameplay to inform you of time spent and net position.

Gambling should always be treated as entertainment, not as a means of generating income or addressing financial hardship. If you believe your gambling is becoming a problem, please visit our dedicated Responsible Gambling page for further guidance, self-assessment tools and support resources.

All content on the y111 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software code and design elements, is the property of y111 or its content licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial gaming purposes. This licence does not include any right to:

• Copy, reproduce, distribute, publish or commercially exploit any Platform content.
• Modify, adapt, reverse-engineer, decompile or create derivative works based on Platform software or content.
• Frame or mirror any portion of the Platform on any other website or server.
• Use any automated scraping, data mining or extraction tools against the Platform.

The y111 name and associated branding are proprietary marks. Unauthorised use of y111's trademarks is prohibited.

12.1 The y111 Platform is provided on an "as is" and "as available" basis. y111 makes no representation or warranty, express or implied, that the Platform will be uninterrupted, error-free, secure or free from viruses or other harmful components.

12.2 To the maximum extent permitted by applicable law, y111 shall not be liable for any indirect, incidental, consequential, special or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, loss of goodwill or business interruption.

12.3 y111's total aggregate liability to you in respect of any single claim shall not exceed the amount standing to your credit in your Account Balance at the time the claim arose.

12.4 Nothing in these Terms shall exclude or limit y111's liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation, to the extent such exclusion or limitation is not permitted by applicable law.

12.5 You acknowledge that gambling involves financial risk and that y111 is not responsible for any losses you incur through legitimate gameplay in accordance with these Terms and the relevant game rules.

13.1 Voluntary Closure. You may request closure of your Account at any time by contacting y111 support. Any Real Money Funds remaining in your Account at the time of closure (after satisfaction of any outstanding bonus conditions) will be returned to you via your registered payment method, subject to KYC completion.

13.2 Suspension by y111. y111 reserves the right to suspend or restrict your Account at any time, without prior notice, where it has reasonable grounds to believe that:

• You have breached these Terms or any applicable policy.
• Your Account is involved in fraud, money laundering or other unlawful activity.
• Verification of your identity, age or payment method is required and outstanding.
• Your Account is subject to a legal hold, court order or regulatory direction.

13.3 Permanent Closure. y111 may permanently close an Account where a material breach of these Terms has been confirmed. In such cases, y111 reserves the right to forfeit any Bonus Funds and, where applicable, Real Money Funds where permitted by law (for example, in cases of confirmed fraud or money laundering).

13.4 Effect of Termination. Upon Account closure, your licence to use the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination — including sections on Liability, Intellectual Property, Prohibited Conduct and Governing Law — will remain in full force.

14.1 Governing Law. These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which y111 is licensed to operate, as determined by the operator. This does not affect any mandatory consumer protection rights you may hold under the laws of your own jurisdiction.

14.2 Dispute Resolution. In the event of a dispute regarding any transaction, bet settlement, bonus calculation or Account decision, you should first contact y111 support to allow the matter to be resolved informally. y111 aims to acknowledge complaints within 48 hours and resolve them within a reasonable timeframe dependent on complexity.

14.3 Escalation. Where an informal resolution cannot be reached, y111 will direct you to the appropriate escalation channel under the applicable licensing framework. Details of any applicable Alternative Dispute Resolution (ADR) mechanism will be provided upon request.

y111 reserves the right to amend, update or replace these Terms at any time. Where changes are material, y111 will endeavour to notify registered Players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last updated" date at the top of this document reflects the date on which the most recent version of these Terms was published. Your continued use of the Platform after that date constitutes your acceptance of the amended Terms. If you do not agree with the amended Terms, you must cease using the Platform and may request Account closure in accordance with Section 13.

It is your responsibility to review these Terms periodically to remain informed of any changes. y111 recommends checking this page whenever you return to the Platform after an extended absence.

If you have any questions, concerns or complaints regarding these Terms, please contact y111 using the following channels. Note that the email address below is provided as plain text only and is not a clickable link — please copy it manually into your email client.

For responsible-gambling support or self-exclusion requests, please visit our dedicated Responsible Gambling page, which contains further resources and guidance.

For privacy-related queries or data subject requests, please refer to our Privacy Policy.